Terms of Service

These Terms of Service ("Terms") are a legal agreement between Amolfi, Inc. ("Amolfi," "we," "us," or "our") and the person, company, organization, or other legal entity accessing or using Amolfi ("Customer," "you," or "your"). By creating an account, using a workspace, connecting an integration, submitting data, or otherwise using Amolfi, you agree to these Terms.

If you use Amolfi on behalf of a company or other organization, you represent that you are authorized to accept these Terms on that organization's behalf. In that case, "you" and "your" refer to that organization.

If a signed order form, design-partner agreement, data processing agreement, or other written agreement between you and Amolfi says that a different term applies, the signed written agreement controls for that customer and that conflict only.

Amolfi is intended for business use. You must be at least 18 years old and legally able to enter into these Terms. You agree to provide accurate account, billing, and workspace information and to keep that information current.

You are responsible for keeping login credentials, devices, and authentication methods secure. Notify Amolfi promptly if you believe an account, workspace, integration, or credential has been compromised.

Amolfi workspaces are controlled by workspace owners and administrators. Administrators may invite users, assign roles, connect third-party services, configure public links, manage billing, export data, and remove access.

You are responsible for the acts and omissions of users you invite into your workspace and for ensuring that each user has only the access they should have. You are also responsible for configuring roles, permissions, and connected services in a way that matches your own business obligations.

If ownership of a workspace is disputed, Amolfi may rely on available account, billing, domain, and administrator records to decide who controls the workspace, or may suspend administrative changes until the dispute is resolved.

4.1 You own your workspace content

"Workspace Content" means the information, records, files, prompts, messages, client details, project data, financial data, knowledge materials, automations, forms, public-link submissions, and other content that you or your users submit to Amolfi.

As between you and Amolfi, you own your Workspace Content. You grant Amolfi a limited, non-exclusive, worldwide license to host, store, copy, display, transmit, process, and otherwise use Workspace Content only as needed to provide, secure, support, maintain, and improve Amolfi and related services.

4.2 Your responsibilities

• You are responsible for the accuracy, legality, and quality of your Workspace Content.
• You must have the rights, permissions, and notices required to submit Workspace Content to Amolfi and to connect any third-party service.
• You are responsible for deciding whether Amolfi is appropriate for information subject to specialized laws or contractual obligations that apply to your business.
• You must not submit secrets, credentials, regulated records, or highly sensitive information unless the relevant Amolfi feature is designed for that use and you have configured it correctly.

4.3 Data handling

Amolfi handles Workspace Content as described in our Privacy Policy. The Privacy Policy explains what information we collect, how we use it, what service providers process it for us, how bank connections through Plaid work, and how to request access, export, correction, or deletion.

Amolfi includes AI-assisted and automated features that may summarize records, draft communications, prepare recommendations, route work, flag risks, generate artifacts, or help users operate across their workspace.

• AI outputs may be incomplete, inaccurate, outdated, or unsuitable for your specific business context.
• You are responsible for reviewing AI outputs before relying on them or sending them to clients, vendors, employees, regulators, or the public.
• AI and automation features are tools for assistance. They do not replace professional, legal, tax, accounting, financial, HR, compliance, or other expert advice.
• You are responsible for the instructions, approvals, integrations, and workspace data that influence AI and automation behavior.
• Amolfi may apply safety systems, usage limits, review gates, rate limits, and abuse-prevention controls to AI and automated workflows.

You may not use Amolfi's AI or automation features to generate unlawful content, impersonate others, mislead recipients, make decisions that require a human review by law without that review, bypass third-party platform rules, or automate abusive activity.

You agree not to misuse Amolfi or help anyone else do so. Prohibited conduct includes:

• Using Amolfi for unlawful, fraudulent, deceptive, harmful, harassing, discriminatory, or exploitative activity.
• Sending spam, unsolicited bulk messages, malware, phishing attempts, or misleading communications.
• Uploading or distributing content that infringes intellectual property, privacy, publicity, or other rights.
• Attempting to probe, scan, bypass, disable, or compromise Amolfi's security, authentication, rate limits, audit systems, or tenant boundaries.
• Reverse engineering, scraping, copying, reselling, or using Amolfi to build a competing service except where law allows that activity despite this restriction.
• Using Amolfi in a way that overloads infrastructure, degrades service for other customers, or evades plan limits.
• Connecting third-party accounts, payment processors, calendars, inboxes, social accounts, or financial accounts without authority.

Amolfi may investigate suspected violations and may suspend or restrict accounts, workspaces, integrations, public links, automations, or AI features when needed to protect customers, third parties, or the platform.

Third-party services used with currently available Amolfi workflows include Plaid for bank linking, BoldSign for document signing, and Ayrshare with supported social platforms for social publishing. QuickBooks and Xero are supported through manual CSV exports rather than live accounting-system connections. Stripe processes charges for Amolfi subscriptions, add-ons, members and Crown purchases; Amolfi does not currently provide Stripe Connect or payment processing for invoices issued from customer workspaces. Additional email, calendar, collaboration, webhook, or other integrations apply only if and when Amolfi makes a specific connection available to your workspace.

Where a connection is available, it is optional and must be authorized by a workspace member with the required permission. Amolfi may add, change, or retire integrations over time.

When you connect a third-party service, you authorize Amolfi to access, receive, process, store, and transmit information from that service as needed to provide the integration. Third-party services are governed by their own terms and privacy policies. Amolfi is not responsible for third-party services, their data practices, their availability, or changes they make to their APIs or rules.

You are responsible for having the rights and consents required to connect each third-party account and for complying with the rules of those third-party services. Amolfi may disable or limit an integration if it creates security, legal, platform, abuse, or operational risk.

Text messaging

When you opt in to the Amolfi text messaging program, we use your mobile number to send phone verification codes, customer-care replies, and workspace messages you request. Message frequency varies. Message and data rates may apply. Consent to text messaging is optional and is not a condition of purchase. Reply HELP for help or STOP to opt out. You can also contact support@amolfi.com for help.

Mobile information and opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only to deliver and support the messaging service. Carriers are not liable for delayed or undelivered messages.

8.1 The plans

Amolfi is sold as four plans — Starter, Pro, Max and Team — and as Enterprise, which is quoted and contracted rather than bought on the website. What each plan costs and what it includes are shown on the pricing page and restated on the checkout screen before you pay; the storage and downloading each plan includes are set out in §11.3. Unless a written agreement says otherwise, a plan renews automatically until it is cancelled and is billed through Stripe or another payment processor Amolfi designates.

8.2 Monthly or yearly

Every plan is sold monthly or yearly. A yearly plan is billed up front, as one payment for the year, and the amount it saves against twelve monthly payments is shown at checkout before you pay. A monthly plan renews monthly and a yearly plan renews yearly, each on the date you bought it.

8.3 Members and add-ons

Team includes 3 members. Further members are added as seats, at $45 a member a month, or $39 a member a month on a yearly plan. A seat added part-way through a period is charged for the remainder of that period.

Social linking is included on Max and Team, and is available on Starter and Pro as a $49 a month add-on. It links the workspace's own business accounts: one business per workspace. Because it consumes capacity Amolfi buys from its publishing provider, it is only sold when that capacity is available; otherwise the request is refused or waitlisted rather than charged. Additional brands are not sold; that option was withdrawn on 23 September 2026.

8.4 Changing plans

An upgrade takes effect immediately, and the days you have already paid for on the plan you are leaving are credited against the new one. The confirmation screen shows that credit and the amount you will be charged before you accept it. A downgrade takes effect at the end of the period you have already paid for, so you keep what you bought until it runs out.

8.5 Payments, failures, and refunds

• You authorize Amolfi and its payment processor to charge your payment method for plan fees, members, add-ons, Crown purchases, metered usage, renewals, and applicable taxes.
• A subscription period that has already started is not refunded, except where the law requires otherwise or a written agreement with Amolfi says otherwise. Cancelling stops the next renewal; it does not refund the period you are in.
• If a payment fails, Amolfi may retry the charge, ask for updated payment information, restrict features, suspend service, or end access after notice where that is practical.
• A chargeback or dispute on a plan payment suspends metered work in the workspace until the dispute is resolved. Your records, results, approvals and billing history stay available while it is open.
• Plan names, features, usage amounts, storage, limits, add-on prices and support levels may change going forward. A price change on a plan you are already on applies from your next renewal, not part-way through a period.

8.6 Taxes

Prices are shown without tax. Where sales tax, VAT, GST or a similar tax applies to your purchase, it is calculated at checkout and added to the amount charged. You are responsible for taxes, duties, and similar assessments other than taxes based on Amolfi's net income.

Amolfi meters two things, and they are not the same. Your plan gives you an amount of usage each week, described in §11. Crowns are what you buy when you want more than the plan gives, or to pay for storage and downloading past what the plan includes.

Crowns are sold at 400 Crowns for every dollar, in fixed packs or as an amount you choose, and are credited to the workspace's Crowns balance rather than to a person. A workspace can buy Crowns once it has settled its first plan invoice. Purchase limits apply per workspace, per card and per verified identity, and rise as an account establishes a payment history; the limits are applied both when a purchase starts and when it settles.

• Crowns bought on the web are good for 12 months from the date of purchase. Where Amolfi offers Crowns through the App Store, Crowns bought that way do not expire. Spending draws on the balance that expires soonest first, and the receipt prints the date.
• Crowns can be spent while the workspace is on an active paid plan. If a plan lapses, the balance is held rather than lost and the 12-month clock stops; it becomes spendable again, with the same time left on it, on the next successful plan payment.
• A Crown purchase can be refunded while the Crowns it bought are unspent, for the amount paid. Crowns that have been spent are not refundable.
• If a purchase is refunded, reversed or disputed, the Crowns it bought are removed. That can leave a balance below zero, which stops further spending from Crowns; it never removes your access to your workspace or your records.
• Crowns are a unit of metered work, not money. They are not a deposit, cannot be moved between workspaces, cannot be cashed out, and have no value outside Amolfi.

Whether a workspace spends its Crowns once the plan's usage for the week is gone is a setting its owner controls. Turn it off and the plan's weekly amount is where metered work stops until the week resets; your records, results, approvals and billing stay available either way.

10.1 The Starter trial

Amolfi offers a 14-day trial on the Starter plan. A payment card is required to start one, and one trial is available per card and per verified identity.

A single usage cap applies for the whole trial rather than a weekly amount, and it is smaller than what the plan gives. Bank linking is limited to one connection during a trial, and publishing to social accounts and sending documents for signature are off.

When the 14 days end, the plan begins and the card is charged, unless you cancel before then; Amolfi emails a reminder before that first charge. You can also choose to start your plan straight away, which settles the first invoice immediately and ends the trial at that point.

10.2 A workspace that has not bought a plan

A workspace can be created and looked at before anything is bought. It carries a one-time allowance of usage rather than a weekly one, one member, a small amount of storage, and no outward sending. One such workspace is available per person; to create another, put a plan on the first one or accept an invitation to somebody else's workspace.

A workspace that has not bought a plan becomes read-only 30 days after it is created, and its stored files are deleted 90 days after it is created.

Any workspace that has had no active paid plan for 90 consecutive days has its stored files deleted. This is stated here because it is automatic rather than discretionary. Billing records, receipts and audit records are retained separately, as described in the Privacy Policy.

11.1 What your plan gives you

Your plan's usage is a weekly amount. A usage week belongs to your workspace: it starts the first time the workspace runs metered work after the previous week ended, and it lasts seven days — so it follows when you work rather than a calendar or your billing date. Usage does not carry over: an amount you did not use in a week is not banked, not refunded and not added to the next week. The product shows how much of it you have used and when it resets.

On a plan with more than one member, each member has their own weekly amount inside the workspace's week and the workspace has a total above it. An owner or admin can choose to share the workspace's usage across the team instead, in which case the workspace total is the only limit. Usage is never moved between people or between workspaces.

Amolfi may pace unusually heavy bursts, so that one runaway job cannot spend a shared workspace's week in an afternoon. Pacing bounds how fast usage is spent, not how much the plan includes.

11.2 Promotional usage resets

Amolfi may give a workspace a promotional usage reset — after an incident, as a goodwill gesture, or as an announcement to every eligible workspace. Using one starts a new usage week for the workspace straight away: the plan's usage reads as unused, and the next reset moves to seven days later. An owner or admin uses it, and it applies to the workspace rather than to a person.

• A promotional usage reset is a grant, not a purchase. It has no cash value, is not Crowns and not a balance, is not refundable, and cannot be sold, transferred or exchanged for money or for Crowns.
• It expires on the date shown with it. An unused reset is not banked past that date, and nothing carries over from it.
• Amolfi may revoke a promotional usage reset that has not been used, and may decline to apply one to a workspace with an unpaid, held or disputed charge, or to a workspace in a trial or without a plan.
• It changes your usage week and nothing else: not your plan, not your Crowns balance, not your storage or downloading allowances, and not your bill.
• Promotional usage resets are offered at Amolfi's discretion. Nothing in these Terms promises one, and using one does not entitle a workspace to another.

11.3 Storage and downloading

Each plan includes an amount of storage, and an amount of downloading and sharing each month: Starter 10 GB of storage and 20 GB of downloading a month; Pro 100 GB of storage and 100 GB of downloading a month; Max 250 GB of storage and 100 GB of downloading a month; Team 250 GB of storage and 100 GB of downloading a month. Past the included storage, a workspace pays 12 Crowns per GB a month from its Crowns balance. Past the included downloading, it pays 45 Crowns per GB. Both are charged as their own lines on the work receipt, and the current rates are shown in the product beside the meter before anything is charged.

Storage past the allocation is charged rather than blocked. Uploads are refused only well above it, at five times the plan's storage allocation, which is an abuse control rather than a price.

11.4 Fair use

Amolfi may apply fair-use limits to storage, file processing, usage, automation runs, public links, webhooks, API calls, connected accounts, members, and other shared resources, and applies a monthly count limit to publishing as an abuse control rather than a price. We may throttle, queue, restrict, or ask for a plan change if usage materially exceeds reasonable levels for the plan, threatens service reliability, or creates unexpected cost or security risk.

11.5 Beta features

Amolfi may offer preview, beta, experimental, research, labs, or early-access features. These features may change, be limited, produce errors, or be discontinued at any time. They may be subject to extra usage limits, eligibility requirements, review gates, or separate written terms.

Amolfi maintains administrative, technical, and organizational safeguards designed to protect the service and customer data. Security is shared: you are responsible for configuring roles, protecting credentials, reviewing access, managing connected services, and promptly reporting suspected compromise.

We work to keep Amolfi available, but no service is uninterrupted or error-free. Planned maintenance, urgent security work, vendor outages, internet failures, cloud-provider incidents, third-party API changes, and events outside Amolfi's reasonable control may affect availability. Public status information is informational unless a separate written agreement states a service-level commitment.

You may stop using Amolfi or cancel a paid plan according to the plan, account, or written agreement that applies to you. Cancellation does not relieve you of fees already incurred.

Amolfi may suspend or terminate access to all or part of the service if we reasonably believe that you or your users violated these Terms, created security or legal risk, failed to pay amounts due, used the service abusively, or caused harm to Amolfi, customers, third parties, or infrastructure.

After termination or workspace closure, Amolfi may retain, export, delete, or archive data according to the Privacy Policy, applicable law, security needs, billing obligations, backup schedules, and any written agreement with you.

You can delete your Amolfi account from inside the product on every client Amolfi ships — the web app, the Mac app and the iPhone app. Deletion asks you to type a confirmation, and then runs after a 30-day window in which you can reverse it by signing back in. After that window the account and the personal data attached to it are deleted, subject to the retention that law, security, billing, tax, audit and backup schedules require, as described in the Privacy Policy.

Deleting an account is not the same as closing a workspace, and it does not by itself cancel a plan or delete a workspace's business records. If you own a workspace that other people use, hand ownership to another member or close the workspace as well; §10.2 and the Privacy Policy describe what happens to a workspace's stored files after that.

Amolfi and its licensors own the service, software, interface, documentation, visual design, workflows, templates, systems, models of interaction, brand assets, trademarks, and other intellectual property in Amolfi, except for Workspace Content and third-party materials.

These Terms do not grant you ownership of Amolfi intellectual property. You may use Amolfi only as permitted by these Terms and any written agreement with us.

If you send Amolfi feedback, ideas, requests, or suggestions, you grant Amolfi a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, provided we do not publicly identify you as the source without permission.

To the maximum extent permitted by law, Amolfi is provided "as is" and "as available." We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, and error-free performance.

To the maximum extent permitted by law, Amolfi will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for loss of revenue, goodwill, data, business opportunity, or business interruption, even if we knew such damages were possible.

To the maximum extent permitted by law, Amolfi's total liability for all claims related to the service or these Terms will not exceed the greater of (a) the amount you paid Amolfi for the service giving rise to the claim in the 12 months before the event giving rise to liability, or (b) 100 US dollars if you have not paid Amolfi for the service.

Some jurisdictions do not allow certain limitations. In those jurisdictions, the limitations apply only to the maximum extent permitted by law.

17.1 Changes

Amolfi may update these Terms from time to time. When we make material changes, we will update the effective date and provide notice where required or appropriate. Continued use of Amolfi after updated Terms take effect means you accept the updated Terms.

17.2 Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Unless a written agreement says otherwise, disputes relating to these Terms or Amolfi will be resolved in the state or federal courts located in Delaware, and each party consents to those courts' jurisdiction and venue.

17.3 Contact

For questions about these Terms, paid agreements, account ownership, or contract requests, contact support@amolfi.com. For security or privacy matters, contact security@amolfi.com.